BPO Sector

Sri Lanka is emerging as a global BPO destination of choice in a number of key focus domain areas. Sri Lanka is ranked among the Top 50 Global Outsourcing destinations by AT Kearney and ranked among Top 20 Emerging Cities by Global Services Magazine. The growing BPO industry in Colombo offers a unique advantage for Small and Medium Enterprises (SME) to enjoy premium access to a high-quality talent pool, which is becoming increasingly challenging in large established destinations such as India and China. The environment is also highly conducive for establishing high-in-demand niche competency centers out of competition for even larger global services companies.

With the havoc caused due to the pandemic outbreak, there is a positive biz growth for the BPO sector whereas it may keep growing further. With the changes to the foreign policy in the country, Chinese companies will invest in many fields where there are small and medium tryouts too. JFS will take the opportunity and focuses on Chinese SMEs to start a business without a legal entity in Sri Lanka.

As one of the eminent companies in Sri Lanka, we offer experienced and comprehensive BPO services for a wide range of business needs. We know that value and trust are also the ingredients of a quality relationship. The trust and faith your clients have in you, build the trust and faith among the community too. No matter how big you are, public or private, and whatever your ground, we can help you to work smarter and reach your goals. Have a look at what our BPO sector offers, below:

As one of the finest BPO brands in Sri Lanka operating since 2014, SourceOne offers you unrivaled expertise, experience, resources, and a unique global network. SourceOne is providing solutions for the corporate partners to minimize their employee headcount, automate the non-core biz processes and mitigate their risk. Over 07 years of corporate experience, enabled us to deliver high performance consistently, at the scale you need. We cooperate with clients to achieve measurable business outcomes such as higher levels of employee engagement and productivity. SourceOne provides its service to more than 15 local and global giants actively at the moment.

One of the leading Executive Search brands in the country operating since 2012. Also holds valid license to deploy Executives overseas by the Sri Lanka Bureau of Foreign Employment. Has been the recruitment partner for several well-recognized companies in Sri Lanka and overseas. Currently, signed service agreements with more than 50 local and overseas clients in various fields like ICT, Insurance, Banking, Finance, Leasing, FMCG, BPO, Construction, Logistics, Leisure and Apparel, etc. Jobfactory is popular amongst the clients for best Screening, coordination between client and candidate, and more than all, for its highly ethical business approach.

How can we help you?

If you have any queries, you’re most welcome to contact us.